Skip to content
GalleryJury

Cancel a subscription · CleanMy®Phone

How to cancel CleanMy®Phone subscription on iPhone

Short answer

CleanMy®Phone is billed through the App Store, so cancel it there, not in the app. On iPhone: Settings > your name > Subscriptions > CleanMy®Phone > Cancel Subscription. Deleting the app does not cancel it. In 184 billing complaints about CleanMy®Phone, 25.5% were about cancelling or charges after uninstalling. You keep access until the period you paid for ends.

Last updated

How to cancel CleanMy®Phone

  1. iPhone. Settings > your name > Subscriptions, then find CleanMy®Phone under Active.
  2. Cancel CleanMy®Phone on iPhone. Tap Cancel Subscription (or Cancel Free Trial) and confirm.

Does deleting CleanMy®Phone cancel the subscription?

No. Apple hold the subscription, not the app, so removing CleanMy®Phone from your phone leaves the billing running. This is the single biggest billing complaint for CleanMy®Phone: 25.5% of its 184 billing reviews describe being unable to cancel or being charged after deleting the app, and 21.2% describe a charge when a free trial ended.

What do CleanMy®Phone's own terms say?

CleanMy®Phone's App Store listing says, verbatim: "SUBSCRIPTION INFO You can download the CleanMy®Phone cleaning app for free." "The app has a 1-year subscription with a free trial option that allows unlimited access to all features for three days." "Your account will be charged for renewal, per your subscription plan, within 24 hours before the end of the 3-day trial period."

Receipts and bank statements usually name the developer, MacPaw Way Ltd, rather than the app. The current price list is App Store (US) in-app purchases from $2.99 to $39.99 (checked 31 Oct 2026). The listing describes a 3-day free trial; cancel at least 24 hours before it ends to avoid the first charge.

What CleanMy®Phone users report about cancelling

  • "I cancelled before the renewal date and they are charging anyway. There is no way to go into the subscription to cancel." (1★, App Store, US, Jul 2025)
  • "Suspicious at free trial that involves logging into istore. Not clear how you cancel" (1★, App Store, UK, May 2018)

Verbatim reviews, names removed. 14.7% of CleanMy®Phone's billing complaints mention refunds or bank disputes.

Which CleanMy®Phone plans are sold on the App Store?

From CleanMy®Phone's US App Store listing, checked 31 Oct 2026. Apple lists purchase names and prices, not billing periods.
In-app purchaseUS price
Gemini Photos: Yearly Access$19.99
Gemini Photos: Monthly Access$4.99
CleanMyPhone: Yearly Access$36.99
CleanMyPhone: Monthly Access$7.99
Gemini Photos: Monthly Access$2.99
Gemini Photos: Yearly Access$39.99
Unlimited access$34.99

CleanMy®Phone has 10 purchase entries, from $2.99 to $39.99.

When did CleanMy®Phone billing complaints peak?

Billing complaints were highest in 2026-Q1, at 50% of that quarter's 1–2★ CleanMy®Phone reviews, and lowest in 2026-Q3 at 16.7%. For CleanMy®Phone that is a 33-point swing. Over the same quarters the average rating ranged from 3.81 to 4.38 stars.

Can I get a refund for CleanMy®Phone?

Billing trouble with CleanMy®Phone is not spread evenly: it accounts for 59.4% of 1–2★ reviews on the UK App Store and 40.4% of 1–2★ reviews on the US App Store.

For an App Store charge, request it at reportaproblem.apple.com; Apple decides, not MacPaw Way Ltd. 14.7% of CleanMy®Phone's billing complaints are about refunds.

Frequently asked questions

What name does CleanMy®Phone use on my statement?

Usually MacPaw Way Ltd, the developer listed on the store, alongside Apple.

How much does CleanMy®Phone charge?

App Store (US) in-app purchases from $2.99 to $39.99 (checked 31 Oct 2026).

Sources

  1. Apple Support: Cancel a subscription from Apple (checked 31 October 2026)
  2. Apple Support: Request a refund for apps or content (checked 31 October 2026)
  3. CleanMy®Phone: Cleanup Storage, US App Store (checked 31 October 2026)

More in Cleaner app reviews

All of Cleaner app reviews

GalleryJury is coming soon to Android

It keeps the best shot from every burst and clears the clutter around it. 50 free photos to try, then $5 for 5,000 photos or $15 for 20,000. Pay once, nothing renews. No subscription.

Coming soon toGoogle Play