How to cancel Cleanup subscription (iPhone and Android)

How to cancel Cleanup

1. iPhone. Settings > your name > Subscriptions, then find Cleanup under Active.
2. Cancel Cleanup on iPhone. Tap Cancel Subscription (or Cancel Free Trial) and confirm.
3. Android. Play Store > profile picture > Payments & subscriptions > Subscriptions.
4. Cancel Cleanup on Android. Choose Cleanup and tap Cancel subscription.

Does deleting Cleanup cancel the subscription?

No. Apple and Google hold the subscription, not the app, so removing Cleanup from your phone leaves the billing running. This is the single biggest billing complaint for Cleanup: 43% of its 993 billing reviews describe being unable to cancel or being charged after deleting the app, and 31.7% describe a charge when a free trial ended.

What do Cleanup's own terms say?

Cleanup's App Store listing says, verbatim: "Payment & Subscription Terms: Choose between the following subscription options for unlimited access to all features: • Weekly Subscription • Lifetime Subscription FREE TRIAL FOR 7 DAYS - OFFERING UNLIMITED GALLERY CLEANING FOR A LIMITED TIME *You may cancel your subscription at any time* Cleanup’s free trial allows you unlimited access to all features for the duration of 7 days." "Your account will be automatically charged for renewal, based on the annual subscription plan, within 24 hours before the end of the 7 days free trial period." "You can cancel auto-renewal at any time, given that the cancellation is at least 24 hours before the end of the current period."

Receipts and bank statements usually name the developer, DEEP FLOW SOFTWARE SERVICES, rather than the app. The current price list is App Store (US) in-app purchases from $5.95 to $29.99; Google Play (US) $6.99 to $39.99 per item, with ads (checked 31 Oct 2026). The listing describes a 7-day free trial; cancel at least 24 hours before it ends to avoid the first charge.

What Cleanup users report about cancelling

• "not free! $10 A WEEK! Cancel my trial subscription and the regular one that starts in 7 days!!! What a scam!" (1★, Google Play, US, Jul 2026)
• "cannot open app when I close & try to go back in! took my money & can't even use this app! BOGUS APP!" (1★, Google Play, US, Sep 2026)

Verbatim reviews, names removed. 10.4% of Cleanup's billing complaints mention refunds or bank disputes.

Which Cleanup plans are sold on the App Store?

Cleanup has 10 purchase entries, from $5.95 to $29.99.

When did Cleanup billing complaints peak?

Billing complaints were highest in 2026-Q2, at 61.6% of that quarter's 1–2★ Cleanup reviews, and lowest in 2026-Q4 at 42.8%. For Cleanup that is a 19-point swing. Over the same quarters the average rating ranged from 2.45 to 3.15 stars.

Can I get a refund for Cleanup?

Billing trouble with Cleanup is not spread evenly: it accounts for 55.4% of 1–2★ reviews on the UK App Store, 37.6% of 1–2★ reviews on the US App Store and 51.9% of 1–2★ reviews on Google Play (US).

If the store refuses, the developer is the next step. DEEP FLOW SOFTWARE SERVICES answered 0.1% of unhappy Google Play reviews, typically within 12 days, so don't count on a quick answer.

For an App Store charge, request it at reportaproblem.apple.com; Apple decides, not DEEP FLOW SOFTWARE SERVICES. For Google Play, ask within 48 hours of the charge, then contact DEEP FLOW SOFTWARE SERVICES through the listing. 10.4% of Cleanup's billing complaints are about refunds.