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App reviews · iPhone

What 990 reviewers say about CleanMy®Phone

Short answer

We analysed 990 English-language reviews of CleanMy®Phone from the US and UK. They average 3.51 stars, and 34.6% are 1 or 2 stars. The top complaint in those low ratings is billing, trials and cancelling (53.6%), then the app not working or doing little (28.6%). Among 4–5★ reviews, the most common praise is that it works (37.7%).

Last updated

How do people rate CleanMy®Phone?

The reviews were collected on 25 Oct 2026: 500 from the US App Store and 490 from the UK App Store, dated May 2018 to Oct 2026. CleanMy®Phone averages 3.51 stars, close to the 3.45 average of the 17 cleaner apps we analysed.

CleanMy®Phone scores 2.96 stars on the UK App Store (490 reviews, 48.8% 1–2★) and 4.05 stars on the US App Store (500 reviews, 20.8% 1–2★). That 1.09-star gap suggests the experience, or the price shown, differs by store or country.

CleanMy®Phone, 990 reviews. Not a random sample of users.
RatingReviewsShare
5★51552%
4★979.8%
3★353.5%
2★646.5%
1★27928.2%

What do unhappy CleanMy®Phone users complain about?

343 CleanMy®Phone reviews with 1–2★.
ComplaintShare of 1–2★ reviewsReviews
Billing, trials and cancelling53.6%184
The app not working or doing little28.6%98
Slowness, crashes and bugs12.2%42
A paywall before the app does anything useful10.8%37
Calling the app a scam or rip-off7%24
An ad or listing that promised something else4.1%14

Billing, trials and cancelling leads for CleanMy®Phone, at 53.6% of its low ratings against 35.1% across all 17 apps; the app not working or doing little follows at 28.6% (all apps: 19.6%).

Within the 184 billing complaints, 25.5% mention can't cancel or still charged after uninstalling, 21.2% mention charged when the free trial ended and 14.7% mention refunds and bank disputes.

What do CleanMy®Phone users like?

Of the 612 reviews with 4 or 5 stars, 37.7% say it works, 25.2% say it is easy to use and 14.4% say it is fast.

What CleanMy®Phone reviewers say, in their own words

  • "I am weary of the constant demands for recurring revenue through subscriptions. The value just isn’t there to make it worthwhile." (1★, App Store, US, Oct 2025)
  • "Absolute waste of money now, doesn’t compare duplicate photos which was the whole reason I bought it." (1★, App Store, US, Aug 2024)
  • "Promising app but it’s incredibly slow. Most times when I open it no photos load." (2★, App Store, UK, Apr 2020)
  • "They do the job they do it quick and they do it right. It’s amazing. Get your stuff cleaned ASAP." (5★, App Store, US, Oct 2026)
  • "So easy to use and cleaned up my phone fast love" (5★, App Store, US, Apr 2026)

Verbatim; names removed. Drawn from CleanMy®Phone's billing, trials and cancelling and it works themes.

Are CleanMy®Phone reviews getting better or worse?

Across the last 5 quarters with at least 30 reviews, the average rating for CleanMy®Phone has been roughly flat, moving from 3.81 to 3.83 stars. Billing complaints fell as a share of the low ratings, from 47.1% to 16.7%.

Quarters with fewer than 30 reviews are left out. Store review feeds favour recent reviews, so older quarters are thinner.
QuarterReviewsAverage1–2★ shareBilling share of 1–2★
Q3 2025593.8128.8%47.1%
Q4 2025523.9423.1%41.7%
Q1 2026524.019.2%50%
Q2 2026484.3814.6%42.9%
Q3 2026403.8330%16.7%

How much does CleanMy®Phone cost?

CleanMy®Phone is a iPhone photo cleaner that finds duplicates, similar and blurry photos, screenshots and large videos, and was previously sold as Gemini Photos. Checked on 31 Oct 2026: App Store (US) in-app purchases from $2.99 to $39.99.

How is GalleryJury different from CleanMy®Phone?

Disclosure: GalleryJury is our app, coming soon to Android. On iPhone, GalleryJury is no substitute for CleanMy®Phone: ours is Android only. Like CleanMy®Phone, GalleryJury looks for repeated shots, but it picks one best photo from each group for you instead of leaving the choice to you, and it also clears junk screenshots and forwarded images. CleanMy®Phone lists App Store (US) in-app purchases from $2.99 to $39.99; GalleryJury plans a one-off $5 for 5,000 photos after 50 free.

Frequently asked questions

Is CleanMy®Phone free?

Free to download; full use needs a purchase (App Store (US) in-app purchases from $2.99 to $39.99).

What is the most common complaint about CleanMy®Phone?

Billing, trials and cancelling: 184 of its 343 1–2★ reviews. To stop paying, see how to cancel CleanMy®Phone.

Is CleanMy®Phone legit?

1.5% of its reviews use scam words; details on Is CleanMy®Phone a scam?.

Sources

  1. CleanMy®Phone: Cleanup Storage, US App Store (checked 31 October 2026)

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GalleryJury is coming soon to Android

It keeps the best shot from every burst and clears the clutter around it. 50 free photos to try, then $5 for 5,000 photos or $15 for 20,000. Pay once, nothing renews. No subscription.

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