Is CleanMy®Phone a scam? What 990 reviews say

How often do reviewers call CleanMy®Phone a scam?

In 990 US and UK reviews, 1.5% use "scam", "fraud" or "rip-off". The average across the 17 cleaner apps we analysed is 1.9%, and CleanMy®Phone ranks 6th of 17, where 1st is the most accused. A broader match that also counts words such as "cheat" and "stealing money" flags 7% of its 343 1–2★ reviews.

Is CleanMy®Phone's pricing the problem?

CleanMy®Phone's listing shows App Store (US) in-app purchases from $2.99 to $39.99.

Does CleanMy®Phone do what it says?

28.6% of unhappy reviewers say it does not work or does little, 12.2% report crashes or slowness, 2.3% say it deleted something they wanted and 3.5% say space never came back. 2.6% mention exaggerated scan results or booster claims. On the positive side, 37.7% of its 612 4–5★ reviews say it works.

What exactly do CleanMy®Phone billing complaints say?

Across all 990 CleanMy®Phone reviews, including the happy ones, 13.4% mention a price, a charge, a refund or a subscription. Trouble cancelling is the most frequent story, which usually means people looked for a cancel button inside the app instead of in the store.

Do CleanMy®Phone reviewers in the US and UK see it differently?

The share of reviews using those words is 1.8% on the UK App Store, where billing is 59.4% of 1–2★ reviews and 1.2% on the US App Store, where billing is 40.4% of 1–2★ reviews. The stores are close on this.

How does CleanMy®Phone compare with similar apps?

• Clever Cleaner: 0.6% of 1,000 reviews use scam words, billing is 23.7% of 1–2★ reviews, average 4.72 stars.
• Cleaner Neat: 6.6% of 633 reviews use scam words, billing is 45.3% of 1–2★ reviews, average 2.19 stars.
• Smart Cleaner: 1.3% of 309 reviews use scam words, billing is 56.7% of 1–2★ reviews, average 2.55 stars.

CleanMy®Phone itself sits at 1.5%, 53.6% and 3.51 stars. It draws fewer of these accusations than the typical cleaner in our data.

What reviewers say about CleanMy®Phone

• "I think this is a scam. All it seems to do is delete your photos!" (1★, App Store, UK, Dec 2025)
• "Suspicious at free trial that involves logging into istore. Not clear how you cancel" (1★, App Store, UK, May 2018)
• "They do the job they do it quick and they do it right. It’s amazing. Get your stuff cleaned ASAP." (5★, App Store, US, Oct 2026)

Verbatim; names removed; the last quote is from a 5★ review of CleanMy®Phone.

What do satisfied CleanMy®Phone users say?

61.9% of CleanMy®Phone's 990 reviews give 4 or 5 stars. 37.7% of those say it works, 25.2% of those say it is easy to use and 14.4% of those say it is fast. That outweighs the 34.6% who leave 1–2★, so the accusations come from a minority of reviewers.