Is Cleaner Neat a scam? What 633 reviews say

How often do reviewers call Cleaner Neat a scam?

In 633 US and UK reviews, 6.6% use "scam", "fraud" or "rip-off". The average across the 17 cleaner apps we analysed is 1.9%, and Cleaner Neat ranks 1st of 17, where 1st is the most accused. A broader match that also counts words such as "cheat" and "stealing money" flags 13.2% of its 439 1–2★ reviews.

Is Cleaner Neat's pricing the problem?

Cleaner Neat's listing shows App Store (US) in-app purchases from $1.99 to $59.99.

Does Cleaner Neat do what it says?

22.6% of unhappy reviewers say it does not work or does little, 10.3% report crashes or slowness, 5.2% say it deleted something they wanted and 1.1% say space never came back. On the positive side, 26.8% of its 168 4–5★ reviews say it works.

What exactly do Cleaner Neat billing complaints say?

Across all 633 Cleaner Neat reviews, including the happy ones, 18% mention a price, a charge, a refund or a subscription. The charge at the end of a free trial is the most frequent story, which usually means the renewal terms were missed on the paywall.

Do Cleaner Neat reviewers in the US and UK see it differently?

The share of reviews using those words is 8.3% on the UK App Store, where billing is 59.5% of 1–2★ reviews and 6.2% on the US App Store, where billing is 42% of 1–2★ reviews. Reviewers on the UK App Store are the most likely to use them.

How does Cleaner Neat compare with similar apps?

• Cleaner Guru: 4.8% of 893 reviews use scam words, billing is 58.9% of 1–2★ reviews, average 2.49 stars.
• CleanMy®Phone: 1.5% of 990 reviews use scam words, billing is 53.6% of 1–2★ reviews, average 3.51 stars.
• Clever Cleaner: 0.6% of 1,000 reviews use scam words, billing is 23.7% of 1–2★ reviews, average 4.72 stars.

Cleaner Neat itself sits at 6.6%, 45.3% and 2.19 stars. It draws more of these accusations than most of its peers.

What reviewers say about Cleaner Neat

• "I deleted this 5 days into my “week trial” but it’s been charging $7 a week for months! Do not get" (1★, App Store, US, Apr 2026)
• "I was charged so much money and was left with all my contacts without a name and only 1532 contacts without names only numbers." (1★, App Store, US, Jul 2026)
• "I download this app to clean my phone and it has done all I wanted" (5★, App Store, US, Jan 2025)

Verbatim; names removed; the last quote is from a 5★ review of Cleaner Neat.

What do satisfied Cleaner Neat users say?

26.5% of Cleaner Neat's 633 reviews give 4 or 5 stars. 26.8% of those say it works, 12.5% of those say it is easy to use and 11.9% of those say it is fast. That positive group is smaller than the 69.4% who leave 1–2★, which is rare among the apps we track.