Cancel a subscription · Cleaner Neat
How to cancel Cleaner Neat subscription on iPhone
Short answer
Cleaner Neat is billed through the App Store, so cancel it there, not in the app. On iPhone: Settings > your name > Subscriptions > Cleaner Neat > Cancel Subscription. Deleting the app does not cancel it. In 199 billing complaints about Cleaner Neat, 17.6% were about cancelling or charges after uninstalling. You keep access until the period you paid for ends.
Last updated
How to cancel Cleaner Neat
- iPhone. Settings > your name > Subscriptions, then find Cleaner Neat under Active.
- Cancel Cleaner Neat on iPhone. Tap Cancel Subscription (or Cancel Free Trial) and confirm.
Does deleting Cleaner Neat cancel the subscription?
No. Apple hold the subscription, not the app, so removing Cleaner Neat from your phone leaves the billing running. This is the single biggest billing complaint for Cleaner Neat: 17.6% of its 199 billing reviews describe being unable to cancel or being charged after deleting the app, and 18.6% describe a charge when a free trial ended.
What do Cleaner Neat's own terms say?
Cleaner Neat's App Store listing says, verbatim: "◆ SUBSCRIPTION TERMS ◆ You can subscribe to get unlimited access to all features in Phone Cleaner."
Receipts and bank statements usually name the developer, Smart Tool Studio, rather than the app. The current price list is App Store (US) in-app purchases from $1.99 to $59.99 (checked 31 Oct 2026).
What Cleaner Neat users report about cancelling
- "amalgamated my contacts. Did a reasonable job on photographs but with no customer support offered I struggled to cancel the subscription." (1★, App Store, UK, Jul 2025)
- "The one week trial is a bate game, it will charge you even if you delete it!!" (1★, App Store, US, May 2026)
Verbatim reviews, names removed. 10.1% of Cleaner Neat's billing complaints mention refunds or bank disputes.
Which Cleaner Neat plans are sold on the App Store?
| In-app purchase | US price |
|---|---|
| One Week - Super Fast Cleaner | $3.99 |
| One Week No Trial | $3.99 |
| One Week No Trial | $6.99 |
| Clean Master for iPhone | $39.99 |
| Lifetime-Cleaner Purchase | $59.99 |
| Cleaner Low Price Purchase | $39.99 |
| One Year No Trial | $29.99 |
| One Week No Trial | $1.99 |
Cleaner Neat has 10 purchase entries, from $1.99 to $59.99.
Can I get a refund for Cleaner Neat?
Billing trouble with Cleaner Neat is not spread evenly: it accounts for 59.5% of 1–2★ reviews on the UK App Store and 42% of 1–2★ reviews on the US App Store.
For an App Store charge, request it at reportaproblem.apple.com; Apple decides, not Smart Tool Studio. 10.1% of Cleaner Neat's billing complaints are about refunds.
Frequently asked questions
What name does Cleaner Neat use on my statement?
Usually Smart Tool Studio, the developer listed on the store, alongside Apple.
How much does Cleaner Neat charge?
App Store (US) in-app purchases from $1.99 to $59.99 (checked 31 Oct 2026).
Sources
- Apple Support: Cancel a subscription from Apple (checked 31 October 2026)
- Apple Support: Request a refund for apps or content (checked 31 October 2026)
- Cleaner Neat: Clean Up Storage, US App Store (checked 31 October 2026)
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