Is it a scam? · Cleaner Guru
Is Cleaner Guru a scam? What 893 reviews say
Short answer
Cleaner Guru is a real app sold through the official app stores. Many reviewers feel misled by how Cleaner Guru charges: 4.8% of 893 reviews use the words scam, fraud or rip-off, and billing is 58.9% of 1–2★ complaints. That reflects reviewers' experience, not a legal finding.
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How often do reviewers call Cleaner Guru a scam?
In 893 US and UK reviews, 4.8% use "scam", "fraud" or "rip-off". The average across the 17 cleaner apps we analysed is 1.9%, and Cleaner Guru ranks 2nd of 17, where 1st is the most accused. A broader match that also counts words such as "cheat" and "stealing money" flags 16.1% of its 545 1–2★ reviews.
Is Cleaner Guru's pricing the problem?
| Signal in 1–2★ reviews | Cleaner Guru | All 17 apps |
|---|---|---|
| Billing, trials and cancelling | 58.9% | 35.1% |
| "Free" is not free (paywall first) | 17.2% | 9.6% |
| Ad or listing promised something else | 7.3% | 3.3% |
| Support doesn't answer | 1.7% | 2.1% |
Cleaner Guru's listing shows App Store (US) in-app purchases from $4.99 to $39.99; Google Play (US) $6.99 to $39.99 per item. The weekly price reviewers quote most is £6.99.
Does Cleaner Guru do what it says?
16% of unhappy reviewers say it does not work or does little, 5.1% report crashes or slowness, 1.8% say it deleted something they wanted and 0.9% say space never came back. On the positive side, 33.5% of its 313 4–5★ reviews say it works.
What exactly do Cleaner Guru billing complaints say?
| Billing complaint | Share of billing reviews |
|---|---|
| Charged when the free trial ended | 40.2% |
| Can't cancel or still charged after uninstalling | 34.3% |
| The weekly price | 19% |
| Refunds and bank disputes | 17.1% |
Across all 893 Cleaner Guru reviews, including the happy ones, 25.4% mention a price, a charge, a refund or a subscription. The charge at the end of a free trial is the most frequent story, which usually means the renewal terms were missed on the paywall.
Do Cleaner Guru reviewers in the US and UK see it differently?
The share of reviews using those words is 4% on the UK App Store, where billing is 62% of 1–2★ reviews and 5.4% on the US App Store, where billing is 58% of 1–2★ reviews. The stores are close on this.
How does Cleaner Guru compare with similar apps?
- CleanMy®Phone: 1.5% of 990 reviews use scam words, billing is 53.6% of 1–2★ reviews, average 3.51 stars.
- Clever Cleaner: 0.6% of 1,000 reviews use scam words, billing is 23.7% of 1–2★ reviews, average 4.72 stars.
- Boost Cleaner: 3% of 473 reviews use scam words, billing is 47.2% of 1–2★ reviews, average 2.5 stars.
Cleaner Guru itself sits at 4.8%, 58.9% and 2.49 stars. It draws more of these accusations than most of its peers.
What reviewers say about Cleaner Guru
- "They advertise 39.99 a year and then sneakily start charging you 7.99 a week. Beware." (1★, App Store, US, Jul 2026)
- "even if you subscribe it cannot use to your email junk" (1★, Google Play, US, Sep 2025)
- "I really need to clean up my iPhone , I has a lots of duplicates photos, videos and contacts. Enjoying the app 100 %" (5★, App Store, US, Mar 2026)
Verbatim; names removed; the last quote is from a 5★ review of Cleaner Guru.
What do satisfied Cleaner Guru users say?
35.1% of Cleaner Guru's 893 reviews give 4 or 5 stars. 33.5% of those say it works, 28.4% of those say it is easy to use and 16.6% of those say it is fast. That positive group is smaller than the 61% who leave 1–2★, which is rare among the apps we track.
Frequently asked questions
Is Cleaner Guru safe to use?
1.7% of its 1–2★ reviewers raise privacy worries, against 58.9% who raise billing.
How do I stop Cleaner Guru charging me?
Cancel in your store subscriptions: how to cancel Cleaner Guru.
Sources
- Cleaner Guru: Clean Up Storage, US App Store (checked 31 October 2026)
- Cleaner Guru: Clean Up Storage, Google Play (checked 31 October 2026)
- Connor Tumbleson: Predatory iOS Cleanup Applications (Jan 2025) (checked 25 October 2026)
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