Cancel a subscription · Cleaner Guru
How to cancel Cleaner Guru subscription on iPhone
Short answer
Cleaner Guru is billed through the App Store, so cancel it there, not in the app. On iPhone: Settings > your name > Subscriptions > Cleaner Guru > Cancel Subscription. Deleting the app does not cancel it. In 321 billing complaints about Cleaner Guru, 34.3% were about cancelling or charges after uninstalling. You keep access until the period you paid for ends.
Last updated
How to cancel Cleaner Guru
- iPhone. Settings > your name > Subscriptions, then find Cleaner Guru under Active.
- Cancel Cleaner Guru on iPhone. Tap Cancel Subscription (or Cancel Free Trial) and confirm.
Does deleting Cleaner Guru cancel the subscription?
No. Apple hold the subscription, not the app, so removing Cleaner Guru from your phone leaves the billing running. This is the single biggest billing complaint for Cleaner Guru: 34.3% of its 321 billing reviews describe being unable to cancel or being charged after deleting the app, and 40.2% describe a charge when a free trial ended.
What do Cleaner Guru's own terms say?
Cleaner Guru's App Store listing says, verbatim: "SUBSCRIPTION INFORMATION Auto-Renewal: Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period." "Manage Subscriptions: You can manage subscriptions and turn off auto-renewal by going to your Account Settings after purchase." "Free Trial: Any unused portion of a free trial period will be forfeited when you purchase a subscription."
Receipts and bank statements usually name the developer, GM UniverseApps Limited, rather than the app. The current price list is App Store (US) in-app purchases from $4.99 to $39.99; Google Play (US) $6.99 to $39.99 per item (checked 31 Oct 2026).
What Cleaner Guru users report about cancelling
- "$32 a month is way too expensive for an AI Cleaner. Trying to cancel, has been impossible." (1★, App Store, US, Apr 2026)
- "Free trial is really not free, as soon as you cancel subscription before the renewal period you get charged $9.99." (1★, App Store, US, May 2026)
Verbatim reviews, names removed. 17.1% of Cleaner Guru's billing complaints mention refunds or bank disputes.
Which Cleaner Guru plans are sold on the App Store?
| In-app purchase | US price |
|---|---|
| Unlimited Access | $7.99 |
| Premium | $6.99 |
| Premium | $9.99 |
| Premium | $39.99 |
| Premium | $4.99 |
| Premium | $8.99 |
| Unlimited Access | $5.99 |
| Premium | $7.99 |
Cleaner Guru has 10 purchase entries, from $4.99 to $39.99.
When did Cleaner Guru billing complaints peak?
Billing complaints were highest in 2026-Q3, at 73.7% of that quarter's 1–2★ Cleaner Guru reviews, and lowest in 2025-Q3 at 47.4%. For Cleaner Guru that is a 26-point swing. Over the same quarters the average rating ranged from 2.22 to 2.53 stars.
Can I get a refund for Cleaner Guru?
Billing trouble with Cleaner Guru is not spread evenly: it accounts for 62% of 1–2★ reviews on the UK App Store and 58% of 1–2★ reviews on the US App Store.
For an App Store charge, request it at reportaproblem.apple.com; Apple decides, not GM UniverseApps Limited. 17.1% of Cleaner Guru's billing complaints are about refunds.
Frequently asked questions
What name does Cleaner Guru use on my statement?
Usually GM UniverseApps Limited, the developer listed on the store, alongside Apple.
How much does Cleaner Guru charge?
App Store (US) in-app purchases from $4.99 to $39.99; Google Play (US) $6.99 to $39.99 per item (checked 31 Oct 2026).
Sources
- Apple Support: Cancel a subscription from Apple (checked 31 October 2026)
- Apple Support: Request a refund for apps or content (checked 31 October 2026)
- Cleaner Guru: Clean Up Storage, US App Store (checked 31 October 2026)
- Cleaner Guru: Clean Up Storage, Google Play (checked 31 October 2026)
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