Is AVG Cleaner a scam? What 2,743 reviews say

How often do reviewers call AVG Cleaner a scam?

In 2,743 US and UK reviews, 1% use "scam", "fraud" or "rip-off". The average across the 17 cleaner apps we analysed is 1.9%, and AVG Cleaner ranks 11th of 17, where 1st is the most accused. A broader match that also counts words such as "cheat" and "stealing money" flags 3.6% of its 753 1–2★ reviews.

Is AVG Cleaner's pricing the problem?

AVG Cleaner's listing shows Google Play (US) $1.49 to $39.99 per item, with ads.

Does AVG Cleaner do what it says?

18.5% of unhappy reviewers say it does not work or does little, 12.5% report crashes or slowness, 2.4% say it deleted something they wanted and 0.5% say space never came back. 6.5% mention exaggerated scan results or booster claims. On the positive side, 27.1% of its 1,804 4–5★ reviews say it works.

What exactly do AVG Cleaner billing complaints say?

Across all 2,743 AVG Cleaner reviews, including the happy ones, 9.2% mention a price, a charge, a refund or a subscription. Trouble cancelling is the most frequent story, which usually means people looked for a cancel button inside the app instead of in the store.

How does AVG Cleaner compare with similar apps?

• Cleaner – Clean Phone: 0.4% of 2,788 reviews use scam words, billing is 9.2% of 1–2★ reviews, average 4.47 stars.
• CCleaner: 1.1% of 2,641 reviews use scam words, billing is 33.7% of 1–2★ reviews, average 3.3 stars.
• Files by Google: 0.1% of 2,937 reviews use scam words, billing is 3.5% of 1–2★ reviews, average 3.86 stars.

AVG Cleaner itself sits at 1%, 33.6% and 3.72 stars. It draws fewer of these accusations than the typical cleaner in our data.

What reviewers say about AVG Cleaner

• "paid for ultimate got premium now im going through the unnecessary cancellation drama we'll done again scam" (1★, Google Play, US, Mar 2026)
• "The app has not worked properly for over a week. I did everything they told me but I still can't clean hidden files." (1★, Google Play, US, Mar 2026)
• "easy to use and is excellent at doing its job" (5★, Google Play, US, Aug 2026)

Verbatim; names removed; the last quote is from a 5★ review of AVG Cleaner.

What do satisfied AVG Cleaner users say?

65.7% of AVG Cleaner's 2,743 reviews give 4 or 5 stars. 27.1% of those say it works, 10.4% of those say it is easy to use and 6.7% of those say it is fast. That outweighs the 27.5% who leave 1–2★, so the accusations come from a minority of reviewers.