App reviews · Android
What 2,641 reviewers say about CCleaner
Short answer
We analysed 2,641 English-language reviews of CCleaner from the US and UK. They average 3.3 stars, and 39.8% are 1 or 2 stars. The top complaint in those low ratings is billing, trials and cancelling (33.7%), then ads, pop-ups and pushy screens (32.3%). Among 4–5★ reviews, the most common praise is that it works (29.9%).
Last updated
How do people rate CCleaner?
The reviews were collected on 25 Oct 2026: 2,641 from Google Play, dated Sep 2018 to Oct 2026. CCleaner averages 3.3 stars, 0.15 stars below the 3.45 average of the 17 cleaner apps we analysed.
| Rating | Reviews | Share |
|---|---|---|
| 5★ | 1,223 | 46.3% |
| 4★ | 197 | 7.5% |
| 3★ | 170 | 6.4% |
| 2★ | 239 | 9% |
| 1★ | 812 | 30.7% |
What do unhappy CCleaner users complain about?
| Complaint | Share of 1–2★ reviews | Reviews |
|---|---|---|
| Billing, trials and cancelling | 33.7% | 354 |
| Ads, pop-ups and pushy screens | 32.3% | 339 |
| The app not working or doing little | 22.2% | 233 |
| Slowness, crashes and bugs | 12.3% | 129 |
| A paywall before the app does anything useful | 6.9% | 72 |
| Privacy and permission worries | 6.9% | 72 |
Billing, trials and cancelling leads for CCleaner, at 33.7% of its low ratings against 35.1% across all 17 apps; ads, pop-ups and pushy screens follows at 32.3% (all apps: 11.9%).
Within the 354 billing complaints, 14.1% mention can't cancel or still charged after uninstalling, 12.1% mention refunds and bank disputes and 5.9% mention the weekly price.
What do CCleaner users like?
Of the 1,420 reviews with 4 or 5 stars, 29.9% say it works, 7.5% say it is easy to use and 7.1% say it is fast.
What CCleaner reviewers say, in their own words
- "Does not clean the cache even after reinstall. Quite pointless now. Will delete and cancel subscription" (1★, Google Play, US, Apr 2026)
- "i love that the ads are automatically muted and aren't too long and the app works well" (5★, Google Play, US, Aug 2026)
- "The app once again is not working and I'm paying for it 😡" (1★, Google Play, US, Mar 2026)
- "Best phone cleaning app, love the premium services" (5★, Google Play, US, Sep 2026)
- "Program is easy to use! Works great!" (5★, Google Play, US, Jun 2026)
Verbatim; names removed. Drawn from CCleaner's billing, trials and cancelling and it works themes.
Are CCleaner reviews getting better or worse?
Across the last 4 quarters with at least 30 reviews, the average rating for CCleaner has been improving, from 3.34 to 3.6 stars. Billing complaints fell as a share of the low ratings, from 32.8% to 19.4%.
| Quarter | Reviews | Average | 1–2★ share | Billing share of 1–2★ |
|---|---|---|---|---|
| Q1 2026 | 149 | 3.34 | 38.9% | 32.8% |
| Q2 2026 | 922 | 3.46 | 35.2% | 31.1% |
| Q3 2026 | 749 | 3.5 | 34.4% | 28.3% |
| Q4 2026 (to 25 Oct) | 189 | 3.6 | 32.8% | 19.4% |
Does the CCleaner developer answer reviews?
On Google Play, the developer replied to 55.3% of the 2,641 reviews we collected and to 61.7% of the 1–2★ ones, so about half of unhappy reviewers or more get an answer. The median reply came the same day. A reply is not a fix, but it shows whether anyone is reading.
How much does CCleaner cost?
CCleaner is a storage cleaner that removes junk and cleans files, download folders and browser data. Checked on 31 Oct 2026: Google Play (US) $1.39 to $39.99 per item, with ads.
How is GalleryJury different from CCleaner?
Disclosure: GalleryJury is our app, coming soon to Android. CCleaner removes junk and cleans files, download folders and browser data; GalleryJury handles only photos, picking the best shot of each burst. CCleaner lists Google Play (US) $1.39 to $39.99 per item, with ads; GalleryJury plans a one-off $5 for 5,000 photos after 50 free.
Frequently asked questions
Is CCleaner free?
Free to download; full use needs a purchase (Google Play (US) $1.39 to $39.99 per item, with ads).
What is the most common complaint about CCleaner?
Billing, trials and cancelling: 354 of its 1,051 1–2★ reviews. To stop paying, see how to cancel CCleaner.
Is CCleaner legit?
1.1% of its reviews use scam words; details on Is CCleaner a scam?.
Sources
- CCleaner – Phone Cleaner, Google Play (checked 31 October 2026)
Related
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GalleryJury is coming soon to Android
It keeps the best shot from every burst and clears the clutter around it. 50 free photos to try, then $5 for 5,000 photos or $15 for 20,000. Pay once, nothing renews. No subscription.