Is it a scam? · Avast Cleanup
Is Avast Cleanup a scam? What 2,863 reviews say
Short answer
Avast Cleanup is a real app sold through the official app stores. A noticeable minority of reviewers complain about how Avast Cleanup charges: 1.2% of 2,863 reviews use the words scam, fraud or rip-off, and billing is 31.8% of 1–2★ complaints. That reflects reviewers' experience, not a legal finding.
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How often do reviewers call Avast Cleanup a scam?
In 2,863 US and UK reviews, 1.2% use "scam", "fraud" or "rip-off". The average across the 17 cleaner apps we analysed is 1.9%, and Avast Cleanup ranks 8th of 17, where 1st is the most accused. A broader match that also counts words such as "cheat" and "stealing money" flags 3.6% of its 757 1–2★ reviews.
Is Avast Cleanup's pricing the problem?
| Signal in 1–2★ reviews | Avast Cleanup | All 17 apps |
|---|---|---|
| Billing, trials and cancelling | 31.8% | 35.1% |
| "Free" is not free (paywall first) | 8.9% | 9.6% |
| Ad or listing promised something else | 1.2% | 3.3% |
| Support doesn't answer | 3.4% | 2.1% |
Avast Cleanup's listing shows Google Play (US) $0.99 to $59.99 per item, with ads.
Does Avast Cleanup do what it says?
18.9% of unhappy reviewers say it does not work or does little, 12.7% report crashes or slowness, 2.8% say it deleted something they wanted and 0.3% say space never came back. 6.3% mention exaggerated scan results or booster claims. On the positive side, 26.6% of its 1,920 4–5★ reviews say it works.
What exactly do Avast Cleanup billing complaints say?
| Billing complaint | Share of billing reviews |
|---|---|
| Refunds and bank disputes | 14.1% |
| Can't cancel or still charged after uninstalling | 12% |
| The weekly price | 10% |
| Charged when the free trial ended | 4.6% |
Across all 2,863 Avast Cleanup reviews, including the happy ones, 8.5% mention a price, a charge, a refund or a subscription. Trouble cancelling is the most frequent story, which usually means people looked for a cancel button inside the app instead of in the store.
How does Avast Cleanup compare with similar apps?
- Files by Google: 0.1% of 2,937 reviews use scam words, billing is 3.5% of 1–2★ reviews, average 3.86 stars.
- Slidebox: 0.3% of 2,748 reviews use scam words, billing is 16.7% of 1–2★ reviews, average 3.99 stars.
- Phone Cleaner – Junk Files: 0.2% of 2,687 reviews use scam words, billing is 1.3% of 1–2★ reviews, average 4.15 stars.
Avast Cleanup itself sits at 1.2%, 31.8% and 3.77 stars. It draws fewer of these accusations than the typical cleaner in our data.
What reviewers say about Avast Cleanup
- "Hot on the trail of scam calls and virus's." (5★, Google Play, US, Jun 2026)
- "Not deleting all caches - and I paid for the app, so it should be working properly." (3★, Google Play, US, Jul 2026)
- "I love avast cleanup. it's amazing and simple to use, even without having to pay extra." (5★, Google Play, US, Feb 2026)
Verbatim; names removed; the last quote is from a 5★ review of Avast Cleanup.
What do satisfied Avast Cleanup users say?
67.1% of Avast Cleanup's 2,863 reviews give 4 or 5 stars. 26.6% of those say it works, 9.4% of those say it is easy to use and 7.9% of those say it is fast. That outweighs the 26.4% who leave 1–2★, so the accusations come from a minority of reviewers.
Frequently asked questions
Is Avast Cleanup safe to use?
6.3% of its 1–2★ reviewers raise privacy worries, against 31.8% who raise billing.
How do I stop Avast Cleanup charging me?
Cancel in your store subscriptions: how to cancel Avast Cleanup.
Sources
- Avast Cleanup – Phone Cleaner, Google Play (checked 31 October 2026)
- Connor Tumbleson: Predatory iOS Cleanup Applications (Jan 2025) (checked 25 October 2026)
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