CleanMy®Phone vs Cleaner Neat: what 1,623 reviews say

CleanMy®Phone vs Cleaner Neat: the numbers side by side

Where do CleanMy®Phone and Cleaner Neat differ most?

• CleanMy®Phone's unhappy reviewers mention billing, trials and cancelling more often as Cleaner Neat's: 53.6% against 45.3% of 1–2★ reviews.
• On a paywall before the app does anything useful, Cleaner Neat draws 18.5% of its 1–2★ reviews, while CleanMy®Phone draws 10.8%.
• Cleaner Neat's unhappy reviewers mention calling the app a scam or rip-off more often as CleanMy®Phone's: 13.2% against 7% of 1–2★ reviews.
• The app not working or doing little is a bigger issue for CleanMy®Phone (28.6% of low ratings) than for Cleaner Neat (22.6%).
• On ads, pop-ups and pushy screens, Cleaner Neat draws 6.6% of its 1–2★ reviews, while CleanMy®Phone draws 2.6%.

Both are compared on iPhone. CleanMy®Phone finds duplicates, similar and blurry photos, screenshots and large videos, and was previously sold as Gemini Photos; Cleaner Neat cleans up photos, videos and contacts and removes unwanted emails.

Are CleanMy®Phone and Cleaner Neat improving?

CleanMy®Phone went from 3.81 stars in 2025-Q3 to 3.83 in 2026-Q3, with billing at 16.7% of its latest 1–2★ reviews. Cleaner Neat has too few recent reviews per quarter to show a trend.

Where are CleanMy®Phone and Cleaner Neat alike?

Their reviewers agree on an ad or listing that promised something else, slowness, crashes and bugs and having to review items one by one: on each, the two apps are within two points of each other (4.1% vs 2.3%; 12.2% vs 10.3%; 3.8% vs 2.1%). 28.2% of CleanMy®Phone's reviews are 1★ and 52% are 5★; for Cleaner Neat the split is 61.8% and 23.7%, so Cleaner Neat has noticeably more very angry reviewers.

What do happy users praise in each?

25.2% of CleanMy®Phone's 4–5★ reviews say it is easy to use, compared with 12.5% for Cleaner Neat. 37.7% of CleanMy®Phone's 4–5★ reviews say it works, compared with 26.8% for Cleaner Neat. 10% of CleanMy®Phone's 4–5★ reviews say organising photos, compared with 0.6% for Cleaner Neat.

Which is cheaper, CleanMy®Phone or Cleaner Neat?

CleanMy®Phone: App Store (US) in-app purchases from $2.99 to $39.99. Cleaner Neat: App Store (US) in-app purchases from $1.99 to $59.99. Cleaner Neat starts lower, at $1.99 against $2.99. Billing makes up 53.6% of CleanMy®Phone's 1–2★ reviews and 45.3% of Cleaner Neat's.

What reviewers say about CleanMy®Phone and Cleaner Neat

• CleanMy®Phone: "Doesn’t work and charged me for a full year. Will not refund me either. Scam company." (1★, App Store, US, Feb 2026)
• CleanMy®Phone: "I shouldn’t have to pay to clean my phone out." (2★, App Store, US, Feb 2025)
• Cleaner Neat: "The one week trial is a bate game, it will charge you even if you delete it!!" (1★, App Store, US, May 2026)
• Cleaner Neat: "Have to pay for any feature" (1★, App Store, US, Jul 2026)

Picked from the billing, trials and cancelling and a paywall before the app does anything useful themes, where the two differ most.

Should you choose CleanMy®Phone or Cleaner Neat?

On ratings alone, CleanMy®Phone is the safer bet on the evidence here, with 34.8% fewer 1–2★ reviews. If billing, trials and cancelling is what worries you most, Cleaner Neat has the better record on it.