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Comparison · iPhone

Cleanup vs Cleaner Neat: what 4,422 reviews say

Short answer

Cleanup averages 2.89 stars across 3,789 US and UK reviews; Cleaner Neat averages 2.19 across 633. Cleanup has the smaller share of 1–2★ reviews (50.9% against 69.4%). The widest gap is the app not working or doing little: 14% of Cleanup's low ratings against 22.6% of Cleaner Neat's. Cleaner Neat lists the lower starting price.

Last updated

Cleanup vs Cleaner Neat: the numbers side by side

Reviews to 25 Oct 2026; prices 31 Oct 2026.
CleanupCleaner Neat
Platforms in our dataAndroid and iPhoneiPhone
What it isphoto cleaneriPhone storage cleaner
Reviews analysed3,789633
Average rating2.892.19
5★ share40.4%23.7%
1–2★ share50.9%69.4%
Billing share of 1–2★51.5%45.3%
Reviews saying "scam", "fraud" or "rip-off"4.6%6.6%
Developer replies (Google Play)0.1%not measured
Prices on the store (US)App Store (US) in-app purchases from $5.95 to $29.99; Google Play (US) $6.99 to $39.99 per item, with adsApp Store (US) in-app purchases from $1.99 to $59.99

Where do Cleanup and Cleaner Neat differ most?

  • Cleaner Neat's unhappy reviewers mention the app not working or doing little more often as Cleanup's: 22.6% against 14% of 1–2★ reviews.
  • A paywall before the app does anything useful is a bigger issue for Cleaner Neat (18.5% of low ratings) than for Cleanup (11.4%).
  • Cleanup's unhappy reviewers mention billing, trials and cancelling more often as Cleaner Neat's: 51.5% against 45.3% of 1–2★ reviews.
  • On slowness, crashes and bugs, Cleaner Neat draws 10.3% of its 1–2★ reviews, while Cleanup draws 5.8%.
  • On deleting photos or files the user wanted, Cleaner Neat draws 5.2% of its 1–2★ reviews, while Cleanup draws 0.9%.

Both are compared on iPhone, where both have enough reviews. Cleanup deletes duplicate photos and videos and similar screenshots, merges duplicate contacts and compresses videos; Cleaner Neat cleans up photos, videos and contacts and removes unwanted emails.

Are Cleanup and Cleaner Neat improving?

Cleanup went from 2.45 stars in 2026-Q2 to 3.15 in 2026-Q4, with billing at 42.8% of its latest 1–2★ reviews. Cleaner Neat has too few recent reviews per quarter to show a trend.

Where are Cleanup and Cleaner Neat alike?

Their reviewers agree on ads, pop-ups and pushy screens, having to review items one by one and privacy and permission worries: on each, the two apps are within two points of each other (6.8% vs 6.6%; 3% vs 2.1%; 2.1% vs 2.1%). 45.3% of Cleanup's reviews are 1★ and 40.4% are 5★; for Cleaner Neat the split is 61.8% and 23.7%, so Cleaner Neat has noticeably more very angry reviewers.

What do happy users praise in each?

17.3% of Cleanup's 4–5★ reviews say it is easy to use, compared with 12.5% for Cleaner Neat. 8.9% of Cleaner Neat's 4–5★ reviews say it finds duplicates and similar shots, compared with 6.4% for Cleanup. 26.8% of Cleaner Neat's 4–5★ reviews say it works, compared with 24.4% for Cleanup.

Which is cheaper, Cleanup or Cleaner Neat?

Cleanup: App Store (US) in-app purchases from $5.95 to $29.99; Google Play (US) $6.99 to $39.99 per item, with ads. Cleaner Neat: App Store (US) in-app purchases from $1.99 to $59.99. Cleaner Neat starts lower, at $1.99 against $5.95. Billing makes up 51.5% of Cleanup's 1–2★ reviews and 45.3% of Cleaner Neat's.

What reviewers say about Cleanup and Cleaner Neat

  • Cleanup: "waste of time, the app found nothing to delete, just wanted me to sign up for the free trial of the paid version. Uninstalled." (1★, Google Play, US, Jul 2026)
  • Cleanup: "It's an app to delete pictures. But you can't delete more then 25 pictures a day or else you have to pay" (1★, Google Play, US, Sep 2026)
  • Cleaner Neat: "I have tried , but the app does nothing!!!" (1★, App Store, US, Jun 2026)
  • Cleaner Neat: "This is not free, oh, the down load is free but the use costs money. The old bait and switch!" (2★, App Store, US, May 2026)

Picked from the the app not working or doing little and a paywall before the app does anything useful themes, where the two differ most.

Should you choose Cleanup or Cleaner Neat?

On ratings alone, Cleanup is the safer bet on the evidence here, with 18.5% fewer 1–2★ reviews. If the app not working or doing little is what worries you most, Cleanup has the better record on it.

Frequently asked questions

Is Cleanup better than Cleaner Neat?

Cleanup has fewer unhappy reviews (50.9% 1–2★ against 69.4%). Neither figure measures cleaning quality directly; they show how reviewers felt.

Which has fewer subscription complaints?

Cleaner Neat: billing is 45.3% of its 1–2★ reviews, against 51.5%.

Sources

  1. Cleanup: Phone Storage Cleaner, US App Store (checked 31 October 2026)
  2. Cleanup: Phone Storage Cleaner, Google Play (checked 31 October 2026)
  3. Cleaner Neat: Clean Up Storage, US App Store (checked 31 October 2026)

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